Terms of service

Welcome to Lucie Llea. These Terms of Service ("Terms") describe the rules and conditions that apply to your use of our website, products, and services. By accessing our website, browsing our content, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with these Terms, please discontinue using our website.


Website Use

By using the Lucie Llea website, you confirm that you:

  • Are at least 18 years old, or are accessing the website under the supervision of a parent or legal guardian.
  • Provide accurate and complete information when placing an order.
  • Use our website only for lawful and legitimate purposes.
  • Will not attempt to interfere with the security, functionality, or operation of our website.

Lucie Llea reserves the right to restrict or terminate access to users who violate these Terms.


Product Information

We make every effort to ensure that product details displayed on our website, including descriptions, images, colors, sizes, and prices, are accurate.

However, please note:

  • Colors may appear slightly different depending on your device or screen settings.
  • Measurements may vary slightly due to manual measurement methods.
  • Product availability may change without prior notice.

We reserve the right to update, modify, or discontinue products at any time.


Pricing & Payments

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

Payment must be successfully completed before an order can be processed.

Lucie Llea reserves the right to:

  • Correct pricing, description, or listing errors.
  • Cancel orders affected by inventory issues or inaccuracies.
  • Decline transactions suspected of fraud or unauthorized activity.

If payment has already been collected for a canceled order, a full refund will be issued to the original payment method.


Order Confirmation

After placing an order, you will receive an order confirmation email acknowledging that your order request has been received.

Please note that an order confirmation does not guarantee acceptance of your order.

Lucie Llea reserves the right to refuse or cancel orders due to:

  • Product availability limitations
  • Payment verification issues
  • Incorrect pricing information
  • Suspected fraudulent activity
  • Shipping restrictions
  • Violation of these Terms

Shipping

Orders are shipped according to our Shipping Policy.

Delivery estimates are provided as general guidelines and are not guaranteed. Lucie Llea is not responsible for delays caused by:

  • Carrier delays
  • Weather conditions
  • Customs inspections
  • Holidays
  • Other circumstances beyond our reasonable control

Once an order has entered fulfillment, shipping information may no longer be changed.


Returns & Refunds

All return and refund requests are handled according to our Return & Refund Policy.

Returned items must meet the requirements outlined in our return guidelines before a refund can be approved.


Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Graphics
  • Text
  • Website design
  • Layout and other materials

is the exclusive property of Lucie Llea or its authorized partners.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.


Acceptable Use

When using our website, you agree not to:

  • Violate applicable laws or regulations.
  • Upload harmful files, viruses, or malicious software.
  • Attempt unauthorized access to our systems.
  • Use the website for fraudulent activities.
  • Interfere with the experience of other customers.

Failure to comply with these requirements may result in restricted access, canceled orders, or further action where appropriate.


Third-Party Services

Our website may contain links to third-party websites, applications, or services.

These third-party services operate independently from Lucie Llea, and we are not responsible for their content, privacy practices, or policies.

Accessing third-party websites is done at your own discretion.


Disclaimer

This website and all products offered through it are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, Lucie Llea does not guarantee that:

  • The website will always operate without interruption.
  • All information will always be completely accurate.
  • Products will always be available.

We disclaim all warranties, whether express or implied, including warranties of merchantability and fitness for a particular purpose.


Limitation of Liability

To the maximum extent permitted by applicable law, Lucie Llea shall not be responsible for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website
  • Purchase or use of our products
  • Inability to access our services

Our total liability shall not exceed the amount paid by the customer for the applicable order.


Privacy

Your use of our website is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.

By continuing to use our website, you acknowledge and agree to these practices.


Changes to These Terms

Lucie Llea reserves the right to update or modify these Terms of Service at any time without prior notice.

Updated Terms will become effective immediately once posted on this website.

Your continued use of our website after changes are published means you accept the revised Terms.


Governing Law

These Terms of Service shall be governed and interpreted according to the laws of the United States.

Any disputes related to these Terms or your use of this website shall be handled by a court with appropriate jurisdiction.


Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Lucie Llea

Email: info@luciellea.com

Business Address:

4627 Karen Dr
Indianapolis, IN 46226
United States

Business Address Only — Not a Return Address

Our Customer Support team typically responds within 24–48 business hours and will be happy to assist you.